0 ratings
Nº de artículo:
51404477
Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect Hardcover
Nº de artículo:
51404477
CLP 35841
Price Details
Excluding Shipping & Custom charges ( Shipping and custom charges will be calculated on checkout )
*All items will import from Estados Unidos
0 ratings
Escribe una opinión
En stock
Importado de la tienda USA
QTY:
Haz tu pedido ahora y recíbelo por ahí Miércoles, Junio 24
Secured transaction
Ubuy works hard to protect your security and privacy. Our advanced payment security system ensures confidentiality by encrypting your information during transmission using AES (Advanced Encryption Standards) and SSL (Secure Socket Layer) protocols. Your payment details are 100% secure as we do not share your payment details with third party sellers.
Our Top Logistics Partners
Today, every business can choose to be a hospitality business—and we can all transform ordinary transactions into extraordinary experiences.
Fast
Shipping
Free
Return*
Secure Packaging
100% Original Products
PCI DSS Compliance
ISO 27001 Certified
Note: Step Down Voltage Transformer required for using electronics products of Estados Unidos store (110-120). Recommended power converters Comprar ahora.
What Stands Out
Transformative Insights
This book provides actionable insights that empower readers to elevate their service standards, fostering memorable experiences that exceed expectations and drive customer loyalty.
Engaging Stories
Filled with real-life anecdotes, the narrative captivates readers, illustrating the profound impact of exceptional hospitality and how it influences personal and professional relationships.
Practical Guidance
Offers practical strategies and tools for implementing a culture of generosity in any organization, ensuring that readers can easily apply the lessons to enhance their service approach.
Detalles de producto
| Book format | Hardcover |
| Fiction/nonfiction | Non-Fiction |
| Genre | Business & Investing |
| Publication date | October, 2022 |
| Pages | 288 |
| Reading level | General |
| Subgenre | Industries |
| Series title | The Unreasonable Hospitality Collection |
| Edition | Edition 1 |
| Publisher | Penguin Publishing Group |
| Original languages | English |
| Language | English |
| Is collectible | N |
| Editor | Kyung-Ae Park, Simon Burko |
| Binding type | Case Binding |
| Recording time | 0 min |
| Retail packaging | Single Piece |
| Assembled product dimensions (l x w x h) | 9.00 x 6.00 x 0.69 in (22.9 x 15.2 x 1.8 cm) |
| Assembled product weight | 1.08 oz (30.62 grams) |
| Bisac subject heading | Business & Economics |
Who Should Buy?
-
Service Industry Professionals
Those in hospitality can learn strategies to exceed guest expectations, enhancing service quality and customer loyalty.
-
Business Leaders
Executives can discover how to inspire and cultivate a culture of exceptional service within their teams.
-
Customer Experience Advocates
Individuals focused on improving client interactions will benefit from actionable insights into creating memorable experiences.
-
Casual Readers
Those looking for light reading may find the detailed strategies and examples overwhelming and not engaging.
-
Cost-Cutting Managers
Managers focused solely on profits may not appreciate the value of investing in exceptional customer service.
-
People Skeptical of Service
Individuals who are indifferent to service culture may find the concepts presented inapplicable or irrelevant.
DESCRIPCIÓN DEL PRODUCTO
Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect Hardcover
¿Tienes alguna consulta? Chatea con nosotros
Preguntas y respuestas de los clientes
-
Pregunta:
What is the key lesson in this book?
Respuesta: Every business can choose to be a hospitality business and transform ordinary transactions into extraordinary experiences. -
Pregunta:
Who can benefit from reading this book?
Respuesta: Anyone in the business industry, especially those looking to improve customer experiences and foster teamwork. -
Pregunta:
What makes this book unique?
Respuesta: The book shares personal stories and insights from Will Guidara's journey through the restaurant industry, making it relatable and inspiring.
Will Guidara All Books Editorial Review
**** "Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect" by Will Guidara has received enthusiastic praise from readers, particularly for its insightful approach to customer service. Attendees of various conferences have noted the author's engaging speaking style, which resonates well with the book’s messages about exceeding expectations. Many reviewers have emphasized that the book offers a refreshing and powerful perspective on how to enhance customer experiences through exceptional service. Additionally, the book is noted for its competitive pricing, aligning well with market standards, which makes it an attractive purchase for those interested in improving their customer service skills. Despite some feedback regarding delivery issues, the content and value of the book itself appear to overshadow these concerns. Overall, readers are recommending "Unreasonable Hospitality" as an essential read for anyone looking to elevate their approach to customer service, making it a worthy addition to personal and professional libraries. **
Customer Reviews & Ratings
1 valoraciones de los clientes
-
5 estrella
100%
-
4 estrella
0%
-
3 estrella
0%
-
2 estrella
0%
-
1 estrella
0%
Revisar este producto
Comparte tus ideas con otros clientes
ventajas
- Author is engaging and well-received in public speaking.
- Competitive pricing compared to other similar books.
Contras
- Some customers reported not receiving the book (though not universally applicable).
People also bought these Items
Product Price History
Información importante
- Limitaciones: Para los productos enviados al extranjero, ten en cuenta que cualquier garantía del fabricante puede no ser válida; las opciones de servicio del fabricante pueden no estar disponibles; los manuales del producto, las instrucciones y las advertencias de seguridad pueden no estar en los idiomas del país de destino; los productos (y los materiales que los acompañan) pueden no estar diseñados de acuerdo con las normas, especificaciones y requisitos de etiquetado del país de destino; y los productos pueden no ajustarse al voltaje del país de destino y a otras normas eléctricas (lo que requiere el uso de un adaptador o convertidor, si procede). El destinatario es responsable de asegurarse de que el producto puede ser importado legalmente al país de destino. Cuando hagas un pedido a Ubuy o a sus filiales, el destinatario es el importador registrado y debe cumplir todas las leyes y normativas del país de destino.
- No todos los productos que aparecen en Ubuy están a la venta, ya que Ubuy es un motor de búsqueda a nivel mundial. Los productos están sujetos a las normas de exportación/comercio.
CLP 35841
Haz tu pedido ahora y recíbelo por ahí Miércoles, Junio 24
This item is not restrict in my country.(Please click on above link if this item is not restrict in your country, So our team will review and allow.)
QTY:
Secured transaction
Ubuy works hard to protect your security and privacy. Our advanced payment security system ensures confidentiality by encrypting your information during transmission using AES (Advanced Encryption Standards) and SSL (Secure Socket Layer) protocols. Your payment details are 100% secure as we do not share your payment details with third party sellers.
Our Top Logistics Partners
Fastest cross-border delivery
características y beneficios
- Lessons in hospitality for every business
- Radical reinvention and partnership
- Memorable, over-the-top hospitality
- Magic in ordinary transactions
- Sparkling stories of Guidara's journey
- Transforming experiences for ourselves and others